Solution 2: Missing default profiles: Windows.
Navigate to drive:Applications:QuarkXPress.0:Required Components:Profiles.
Under Mac OS you can click on the document icon to mark.If the error still occurs, then uninstall QuarkXPress, log in as the Root User (for Mac OS) or local admin (for Windows) and reinstall.This happens, when a file is saved incompletely or a system error occurs during the saving.QuarkXPress versions in other than these languages can not open these double byte documents.Adobe Acrobat.x,.x,.x,.x, DC 2015.Right click on each profile and choose Install.
QuarkXPress is designed so that it will choose the profiles from the Required Components folder (Applications QuarkXPress Required Components).
Numbers after the major version indicate smaller revisions.Click on the right lower edge of the palette and drag it until the palette fills the screen.Hint : In the version number of Quark-Software the first number indicates a major version.In such cases it is mostly impossible to recover the document, possibly MarkZTools XTension can recover the data.Filters, sort by: Most relevant, highest price first, lowest price first.Newer software versions always can open older document versions.To correct this situation on Mac OS: Navigate to drive:Users:current.0.Hint : With the XTension MarkZTools documents of other program versions can be opened and saved.